Support

Need a hand?

You'll usually hear back within a day or two.

Guides

Find your pressing by its runout The code near the label tells reissues apart. 2-minute read
Getting around 3D crates Slide, pull a sleeve, sift, orbit and AR. 20-second read

Get in touch

Bugs, feature requests, account questions, or data & deletion requests — all one inbox:
32_false.ascot@icloud.com

Delete your account

Delete directly in the app: open Account, tap Delete account, and confirm. That wipes your collection, wantlists, crates, and setlists from your account, signs you out everywhere, deactivates the account, and asks Apple to revoke Teca's Sign in with Apple access. An archived copy is kept for up to 30 days, so a mistaken deletion can be undone on request, and is then deleted for good. If you sign in again later with the same Apple ID you start over with a clean, empty account. Backups age out within 30 days. Prefer email? Write to 32_false.ascot@icloud.com from the address tied to your account and I'll run the same deletion for you within 24 hours.

Reporting a bug

Use Report issue at the top of this page, or email us. The more detail, the faster we can fix it:

Device model and iOS version (Settings → General → About).
What you did, what you expected, what actually happened.
A screenshot or short screen recording if possible.

Terms at a glance

Teca is provided "as is" — it's a private beta and parts may change or break.
You own your collection data. We won't sell it, ever.
Don't use Teca to do anything illegal or to harass other users.

Who you're talking to

See our Privacy Policy for what we store and why.